北米のヘルスケアIT市場

◆英語タイトル:North American Healthcare IT Market by Product (EHR, RIS, PACS, VNA, CPOE, mHealth, Telehealth, Healthcare analytics, Supply Chain Management, Revenue Cycle Management, CRM, Claims Management) by End User (Provider, Payer ) - Forecast to 2020
◆商品コード:MAM-HIT-2055
◆発行会社(調査会社):MarketsandMarkets
◆発行日:2015年10月7日
◆ページ数:242
◆レポート言語:英語
◆レポート形式:PDF
◆納品方法:Eメール
◆調査対象地域:北米
◆産業分野:IT
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【レポートの概要】

The healthcare industry is undergoing a major transformation due to the challenge of providing more cost-effective personalized care. The push towards predictable outcomes and higher quality of care is leading to convergence of information technologies. Healthcare IT systems are emerging as powerful tools to create and maintain electronic health records (EHRs) for maintaining the workflows in the entire healthcare organization.

The North American Healthcare IT market is expected to grow at a CAGR of 13.5% during the forecast period (2015 to 2020). Majority of the demand for healthcare IT solutions is driven by the growing need to reduce healthcare costs while adhering to the regulatory requirements set by government organizations for ensuring safety, security, and confidentiality of patient information. The growing adoption of health information exchanges (HIEs) and EHR systems and improved quality of care and clinical outcomes are some other factors driving growth of the North American healthcare IT market. In addition to the demand for information technology solutions from healthcare providers, the growing need of healthcare insurance providers to efficiently manage an in-depth record of claims and reimbursements is also expected to contribute to the growth of the North American healthcare IT market during the forecast years.

In this report, the healthcare IT market is segmented by product, end user, and country. By product, the healthcare IT market is segmented into healthcare provider solutions, healthcare payer solutions, and HCIT outsourcing services. In 2014, the healthcare providers segment accounted for the largest share of the North American healthcare IT market. This segment is poised to reach USD 72.2 billion by 2020, growing at a CAGR of 16.5% during the forecast period. The healthcare provider solutions segment is further segmented into clinical solutions and non-clinical solutions. In 2014, the non-clinical solutions segment accounted for the largest share of 53.4% of the North American healthcare IT market. However, the clinical solutions segment is expected to grow at the highest CAGR during the forecast period, owing to the increasing demand for improved patient safety and patient care, stringent regulations regarding healthcare provider solutions, and the need for integrated healthcare systems.

The healthcare payer solutions segment covered in this report comprises pharmacy audit and analysis solutions, claims management solutions, computer-assisted coding solutions, customer relationship management solutions, fraud management solutions, care management solutions, provider network management solutions, member eligibility management solutions, medical document management solutions, payment management solutions, and other payer HCIT solutions. The HCIT outsourcing services segment is further categorized into provider IT outsourcing services, payer IT outsourcing services, operational IT outsourcing services, and IT infrastructure management services. Growth of the healthcare outsourcing services market is driven by the growing focus of healthcare providers and payers on minimizing operational costs of healthcare delivery and maximizing profit margins.

On the basis of end users, the healthcare IT market is segmented into healthcare providers and healthcare payers. The healthcare providers segment is further divided into hospitals; ambulatory care centers; diagnostic and imaging centers; home healthcare agencies, nursing homes, and assisted living centers; and pharmacies. The healthcare payers segment is further divided into public payers and private payers.

Some of the major players in the North American healthcare IT market profiled in this report include McKesson Corporation (U.S.), Allscripts Healthcare Solutions, Inc. (U.S.), athenahealth, Inc. (U.S.), Epic Systems Corporation (U.S.), GE Healthcare (U.K.), Siemens Healthcare (Germany), Cerner Corporation (U.S.), and Carestream Health (U.S.).

[Reasons to Buy the Report]

The report will enrich established firms as well as new entrants/smaller firms to gauge the pulse of the market, which in turn would help them garner a greater market share. Firms purchasing the report could use one or any combination of the below-mentioned five strategies (market penetration, product development/innovation, market development, market diversification, and competitive assessment) for reaping greater market shares.

This report provides insights on the following pointers:
• Market Penetration: Comprehensive information on product portfolios offered by top players in the North American healthcare IT market. The report analyzes the North American healthcare IT market by product and end user
• Product Development/Innovation: Detailed insights on upcoming trends, research and development activities, and new product launches in the North American healthcare IT market
• Market Development: Comprehensive information on the lucrative emerging markets by product, end user, and country
• Market Diversification: Exhaustive information about new products, recent developments, and investments in the North American healthcare IT market
• Competitive Assessment: In-depth assessment of market shares, growth strategies, products, distribution networks, manufacturing capabilities, and SWOT analyses of the leading players in the North American healthcare IT market

【レポートの目次】

TABLE OF CONTENTS

1 INTRODUCTION 20
1.1 OBJECTIVES OF THE STUDY 20
1.2 MARKET DEFINITION 20
1.3 MARKET SCOPE 20
1.3.1 MARKETS COVERED 21
1.3.2 YEARS CONSIDERED FOR THE STUDY 22
1.4 CURRENCY 23
1.5 LIMITATIONS 23
1.6 STAKEHOLDERS 23
2 RESEARCH METHODOLOGY 24
2.1 RESEARCH APPROACH 24
2.1.1 SECONDARY DATA 25
2.1.1.1 Key data from secondary sources 25
2.1.2 PRIMARY DATA 25
2.1.2.1 Key data from primary sources 26
2.2 MARKET SIZE ESTIMATION 26
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 28
2.4 MARKET SHARE ESTIMATION 28
3 EXECUTIVE SUMMARY 29
4 PREMIUM INSIGHTS 33
4.1 NORTH AMERICAN HEALTHCARE IT MARKET OVERVIEW 33
4.2 NORTH AMERICA: HEALTHCARE IT MARKET, BY PRODUCT 34
4.3 NORTH AMERICAN HEALTHCARE IT MARKET: NON-CLINICAL PRODUCT SOLUTIONS TO DOMINATE THE MARKET 35
4.4 NORTH AMERICAN HEALTHCARE IT MARKET: COUNTRY MIX 36
5 MARKET OVERVIEW 37
5.1 INTRODUCTION 38
5.2 MARKET SEGMENTATION 39
5.2.1 BY PRODUCT 39
5.2.2 BY END USER 40
5.3 MARKET DYNAMICS 41
5.3.1 KEY MARKET DRIVERS 42
5.3.1.1 Growing need to manage regulatory compliance through healthcare IT solutions 42
5.3.1.2 Rising need to curtail escalating healthcare costs 43
5.3.1.3 Government support for healthcare IT solutions 45
5.3.1.4 High return on investment for HCIT solutions 45
5.3.1.5 Growing focus on improving quality of care and clinical outcomes 45
5.3.2 KEY MARKET RESTRAINTS 46
5.3.2.1 High cost of deployment 46
5.3.2.2 Reluctance among medical professionals to adopt advanced healthcare IT tools 46
5.3.2.3 Dearth of skilled IT Professionals in the healthcare industry 46
5.3.3 KEY MARKET OPPORTUNITIES 47
5.3.3.1 Increasing consolidation in the healthcare industry 47
5.3.3.2 Mobile platforms and cloud-based solutions 47
5.3.4 KEY CHALLENGES 48
5.3.4.1 Integration of healthcare IT solutions within healthcare organizations 48
5.3.4.2 Data security concerns 49
6 INDUSTRY INSIGHTS 50
6.1 HCIT EXPENDITURE ANALYSIS 50
6.2 HCIT ADOPTION TREND 51
7 NORTH AMERICAN HEALTHCARE IT MARKET, BY PRODUCT 55
7.1 INTRODUCTION 56
7.2 HEALTHCARE PROVIDER SOLUTIONS 57
7.2.1 CLINICAL SOLUTIONS 58
7.2.1.1 Electronic Health Records(EHR)/Electronic Medical Records(EMR) 60
7.2.1.2 Picture Archiving and Communication Systems (PACS) and Vendor Neutral Archives (VNA) 62
7.2.1.3 Computerized Physician Order Entry (CPOE) 64
7.2.1.4 Clinical Decision Support Systems (CDSS) 66
7.2.1.5 Radiology Information Systems (RIS) 68
7.2.1.6 Radiation dose management 70
7.2.1.7 Specialty management information systems 71
7.2.1.8 Medical image processing and analysis systems 72
7.2.1.9 Healthcare IT integration systems 73
7.2.1.10 Practice management systems 74
7.2.1.11 Laboratory Information Systems(LIS) 76
7.2.1.12 Digital pathology solutions 77
7.2.1.13 Mobile health solutions 77
7.2.1.13.1 Connected medical devices 79
7.2.1.13.2 Healthcare Applications (mHealth Apps) 79
7.2.1.14 Telehealth solutions 80
7.2.2 NON-CLINICAL HEALTHCARE IT SOLUTIONS 81
7.2.2.1 Pharmacy Information Systems (PIS) 83
7.2.2.2 Medication management systems 84
7.2.2.2.1 Electronic medication administration software 86
7.2.2.2.2 Barcode medication administration 86
7.2.2.2.3 Medication inventory management systems 87
7.2.2.2.4 Medication assurance systems 88
7.2.2.3 Healthcare asset management 89
7.2.2.3.1 Equipment management 90
7.2.2.3.2 Patient tracking and management 90
7.2.2.3.3 Temperature and humidity monitoring 91
7.2.2.4 Workforce Management Systems (WFM) 92
7.2.2.5 Revenue cycle management solutions 93
7.2.2.5.1 Admit Discharge Transfer Registration (ADT/Registration) 95
7.2.2.5.2 Computer-assisted coding systems 95
7.2.2.5.3 Patient scheduling solutions 96
7.2.2.5.4 Patient billing and claims management solutions 97
7.2.2.5.5 Electronic data interchange 97
7.2.2.6 Medical document management solutions 98
7.2.2.7 Financial management systems 100
7.2.2.8 Healthcare Information Exchange (HIE) 101
7.2.2.9 Population health management solutions 102
7.2.2.10 Supply chain management 103
7.2.2.10.1 Procurement management 104
7.2.2.10.2 Inventory management 105
7.2.2.11 Healthcare analytics 106
7.2.2.11.1 Clinical analytics 107
7.2.2.11.2 Financial analytics 108
7.2.2.11.3 Operational and administrative analytics 109
7.2.2.12 Customer Relationship Management (CRM) 110
7.3 HEALTHCARE PAYER SOLUTIONS 111
7.3.1 PHARMACY AUDIT AND ANALYSIS SYSTEMS 112
7.3.2 CLAIMS MANAGEMENT SOLUTIONS 113
7.3.3 FRAUD MANAGEMENT SOLUTIONS 113
7.3.4 COMPUTER-ASSISTED CODING (CAC) SYSTEMS 114
7.3.5 MEMBER ELIGIBILITY MANAGEMENT SOLUTIONS 115
7.3.6 PROVIDER NETWORK MANAGEMENT SOLUTIONS 116
7.3.7 PAYMENT MANAGEMENT SOLUTIONS 117
7.3.7.1 Patient billing management solutions 118
7.3.7.2 Provider billing management solutions 118
7.3.8 CUSTOMER RELATIONSHIP MANAGEMENT SOLUTIONS 119
7.3.9 MEDICAL DOCUMENT MANAGEMENT SOLUTIONS 120
7.3.10 OTHER PAYER SOLUTIONS 121
7.4 HCIT OUTSOURCING SERVICES 122
7.4.1 PROVIDER HCIT OUTSOURCING SERVICES MARKET 124
7.4.1.1 Electronic medical records and medical document management services 126
7.4.1.2 Pharmacy information management services 127
7.4.1.3 Laboratory information management services 128
7.4.1.4 Revenue cycle management services 129
7.4.1.5 Other provider outsourcing services 130
7.4.2 PAYER IT OUTSOURCING SERVICES 130
7.4.2.1 Customer relationship management services 132
7.4.2.2 Claims processing services 133
7.4.2.3 Billing management systems 134
7.4.2.4 Fraud detection services 135
7.4.2.5 Other payer outsourcing services 136
7.4.3 OPERATIONAL IT OUTSOURCING SERVICES 136
7.4.3.1 Business process management services 137
7.4.3.2 Supply chain management services 139
7.4.3.3 Other operational IT outsourcing services 140
7.4.4 IT INFRASTRUCTURE MANAGEMENT SERVICES 141
8 NORTH AMERICAN HEALTHCARE IT MARKET, BY END USER 142
8.1 INTRODUCTION 143
8.2 HEALTHCARE PROVIDERS 144
8.2.1 HOSPITALS 145
8.2.2 AMBULATORY CARE CENTERS 147
8.2.3 HOME HEALTHCARE AGENCIES, NURSING HOMES, AND ASSISTED LIVING FACILITIES 148
8.2.4 DIAGNOSTIC AND IMAGING CENTERS 149
8.2.5 PHARMACIES 150
8.3 HEALTHCARE PAYERS 151
8.3.1 PRIVATE PAYERS 152
8.3.2 PUBLIC PAYERS 153
9 NORTH AMERICAN HEALTHCARE IT MARKET, BY COUNTRY 155
9.1 INTRODUCTION 156
9.1.1 U.S. 163
9.1.2 CANADA 169
10 COMPETITIVE LANDSCAPE 175
10.1 OVERVIEW 175
10.2 COMPETITIVE SITUATION AND TRENDS 176
10.2.1 NEW PRODUCT LAUNCHES 177
10.2.2 ALLIANCES, PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 178
10.2.3 MERGERS & ACQUISITIONS 179
10.2.4 EXPANSIONS 180
10.2.5 OTHER DEVELOPMENTS 181
11 COMPANY PROFILES 182
11.1 CERNER CORPORATION 182
11.2 MCKESSON CORPORATION 187
11.3 ORACLE CORPORATION 194
11.4 ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. 200
11.5 GE HEALTHCARE 204
11.6 EPIC SYSTEMS CORPORATION 208
11.7 SIEMENS HEALTHCARE (SIEMENS AG) 210
11.8 PHILIPS HEALTHCARE (PHILIPS) 213
11.9 ATHENAHEALTH, INC. 217
11.10 INFOR, INC. 220
*Details On Financials, Products & Services, Key Strategy, & Recent Developments Might Not Be Captured In Case Of Unlisted Companies.
12 APPENDIX 224
12.1 INSIGHTS OF INDUSTRY EXPERTS 224
12.2 DISCUSSION GUIDE 225
12.3 OTHER DEVELOPMENTS 231
12.4 AVAILABLE CUSTOMIZATIONS 239
12.5 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 239
12.6 RELATED REPORTS 241

LIST OF TABLES

TABLE 1 REGULATORY AND ACCREDITATION REQUIREMENTS TO BOOST MARKET GROWTH 42
TABLE 2 HIGH COST OF DEPLOYMENT AND DEARTH OF SKILLED OPERATORS TO HINDER MARKET GROWTH 47
TABLE 3 MOBILE PLATFORMS AND CLOUD-BASED SOLUTIONS FOR HEALTHCARE IT PROVIDE SIGNIFICANT OPPORTUNITIES FOR MARKET GROWTH 48
TABLE 4 INTEGRATION OF VARIOUS HEALTHCARE IT SOLUTIONS PRESENTS A MAJOR CHALLENGE TO THE MARKET 49
TABLE 5 NORTH AMERICA: HEALTHCARE EXPENDITURE ANALYSIS, BY COUNTRY 50
TABLE 6 TOP 5 FREQUENTLY IMPLEMENTED HCIT SOLUTIONS IN U.S. HOSPITALS 52
TABLE 7 ADOPTION OF HCIT SOLUTIONS IN U.S. HOSPITALS (2010–2012) 53
TABLE 8 THE U.S. HOSPITAL ELECTRONIC MEDICAL RECORD ADOPTION MODEL
(2010-2014) 54
TABLE 9 NORTH AMERICAN HEALTHCARE IT MARKET SIZE, BY PRODUCT,
2013–2020 (USD MILLION) 56
TABLE 10 NORTH AMERICAN HEALTHCARE PROVIDER SOLUTIONS MARKET SIZE, BY TYPE, 2013–2020 (USD MILLION) 58
TABLE 11 NORTH AMERICAN HEALTHCARE PROVIDER SOLUTIONS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 58
TABLE 12 NORTH AMERICAN CLINICAL SOLUTIONS MARKET SIZE, BY TYPE,
2013–2020 (USD MILLION) 59
TABLE 13 NORTH AMERICAN CLINICAL SOLUTIONS MARKET SIZE, BY COUNTRY,
2013–2020 (USD MILLION) 60
TABLE 14 NORTH AMERICAN ELECTRONIC HEALTH RECORDS/ELECTRONIC MEDICAL RECORDS SYSTEMS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 61
TABLE 15 NORTH AMERICA PACS AND VNA MARKET SIZE, BY COUNTRY,
2013–2020 (USD MILLION) 63
TABLE 16 NORTH AMERICAN CPOE SYSTEMS MARKET SIZE, BY COUNTRY,
2013–2020 (USD MILLION) 65
TABLE 17 NORTH AMERICAN CDSS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 67
TABLE 18 NORTH AMERICAN RIS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 69
TABLE 19 NORTH AMERICAN RADIATION DOSE MANAGEMENT MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 70
TABLE 20 NORTH AMERICAN SPECIALTY MANAGEMENT INFORMATION SYSTEMS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 72
TABLE 21 NORTH AMERICAN MEDICAL IMAGE PROCESSING AND ANALYSIS SYSTEMS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 73
TABLE 22 NORTH AMERICAN HEALTHCARE IT INTEGRATION SYSTEMS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 74
TABLE 23 NORTH AMERICAN PRACTICE MANAGEMENT SYSTEMS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 75
TABLE 24 NORTH AMERICAN LABORATORY INFORMATION SYSTEMS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 76
TABLE 25 NORTH AMERICAN DIGITAL PATHOLOGY SOLUTIONS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 77
TABLE 26 NORTH AMERICA MOBILE HEALTH SOLUTIONS MARKET SIZE, BY TYPE,
2013–2020 (USD MILLION) 78
TABLE 27 NORTH AMERICAN MOBILE HEALTH SOLUTIONS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 78
TABLE 28 NORTH AMERICAN CONNECTED MEDICAL DEVICES MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 79
TABLE 29 NORTH AMERICAN HEALTHCARE APPLICATIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 80
TABLE 30 NORTH AMERICAN TELEHEALTH SOLUTIONS MARKET SIZE, BY COUNTRY,
2013–2020 (USD MILLION) 81
TABLE 31 NORTH AMERICAN NON-CLINICAL HEALTHCARE IT SOLUTIONS MARKET SIZE,
BY TYPE, 2013–2020 (USD MILLION) 82
TABLE 32 NORTH AMERICA PHARMACY INFORMATION SYSTEMS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 83
TABLE 33 NORTH AMERICAN MEDICATION MANAGEMENT SYSTEMS MARKET SIZE,
BY TYPE, 2013–2020 (USD MILLION) 84
TABLE 34 NORTH AMERICAN MEDICATION MANAGEMENT SYSTEMS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 85
TABLE 35 NORTH AMERICA ELECTRONIC MEDICATION ADMINISTRATION SOFTWARE MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 86
TABLE 36 NORTH AMERICAN BARCODE MEDICATION ADMINISTRATION MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 87
TABLE 37 NORTH AMERICAN MEDICATION INVENTORY MANAGEMENT SYSTEMS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 88
TABLE 38 NORTH AMERICAN MEDICATION ASSURANCE SYSTEMS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 88
TABLE 39 NORTH AMERICAN HEALTHCARE ASSET MANAGEMENT MARKET SIZE,
BY TYPE, 2013–2020 (USD MILLION) 89
TABLE 40 NORTH AMERICAN HEALTHCARE ASSET MANAGEMENT MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 89
TABLE 41 NORTH AMERICAN EQUIPMENT MANAGEMENT MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 90
TABLE 42 NORTH AMERICAN PATIENT TRACKING AND MANAGEMENT MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 91
TABLE 43 NORTH AMERICAN TEMPERATURE AND HUMIDITY MONITORING MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 91
TABLE 44 NORTH AMERICAN WORKFORCE MANAGEMENT SYSTEMS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 92
TABLE 45 NORTH AMERICAN REVENUE CYCLE MANAGEMENT SOLUTIONS MARKET SIZE,
BY TYPE, 2013–2020 (USD MILLION) 94
TABLE 46 NORTH AMERICAN REVENUE CYCLE MANAGEMENT SOLUTIONS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 94
TABLE 47 NORTH AMERICAN ADT/REGISTRATION SOFTWARE MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 95
TABLE 48 NORTH AMERICAN COMPUTER-ASSISTED CODING SYSTEMS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 96
TABLE 49 NORTH AMERICAN PATIENT SCHEDULING SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 96
TABLE 50 NORTH AMERICAN PATIENT BILLING AND CLAIMS MANAGEMENT SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 97
TABLE 51 NORTH AMERICAN HEALTHCARE EDI SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 98
TABLE 52 NORTH AMERICAN MEDICAL DOCUMENT MANAGEMENT SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 99
TABLE 53 NORTH AMERICAN FINANCIAL MANAGEMENT SYSTEMS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 100
TABLE 54 NORTH AMERICAN HEALTHCARE INFORMATION EXCHANGE MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 101
TABLE 55 NORTH AMERICAN POPULATION HEALTH MANAGEMENT SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 102
TABLE 56 NORTH AMERICAN SUPPLY CHAIN MANAGEMENT MARKET SIZE, BY TYPE,
2013–2020 (USD MILLION 103
TABLE 57 NORTH AMERICAN SUPPLY CHAIN MANAGEMENT MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 103
TABLE 58 NORTH AMERICAN PROCUREMENT MANAGEMENT SOLUTIONS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 104
TABLE 59 NORTH AMERICAN INVENTORY MANAGEMENT SOLUTIONS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 106
TABLE 60 NORTH AMERICAN HEALTHCARE ANALYTICS MARKET SIZE, BY TYPE,
2013–2020 (USD MILLION) 107
TABLE 61 NORTH AMERICAN HEALTHCARE ANALYTICS MARKET SIZE, BY COUNTRY,
2013–2020 (USD MILLION) 107
TABLE 62 NORTH AMERICAN CLINICAL ANALYTICS MARKET SIZE, BY COUNTRY,
2013–2020 (USD MILLION) 108
TABLE 63 NORTH AMERICAN FINANCIAL ANALYTICS MARKET SIZE, BY COUNTRY,
2013–2020 (USD MILLION) 109
TABLE 64 NORTH AMERICAN OPERATIONAL AND ADMINISTRATION ANALYTICS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 109
TABLE 65 NORTH AMERICAN CUSTOMER RELATIONSHIP MANAGEMENT SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 110
TABLE 66 NORTH AMERICAN HEALTHCARE PAYER SOLUTIONS MARKET SIZE, BY TYPE, 2013–2020 (USD MILLION) 111
TABLE 67 NORTH AMERICAN HEALTHCARE PAYER SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 112
TABLE 68 NORTH AMERICAN PHARMACY AUDIT AND ANALYSIS SYSTEMS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 112
TABLE 69 NORTH AMERICAN CLAIMS MANAGEMENT SOLUTIONS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 113
TABLE 70 NORTH AMERICAN FRAUD MANAGEMENT SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 114
TABLE 71 NORTH AMERICAN COMPUTER-ASSISTED CODING SYSTEMS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 115
TABLE 72 NORTH AMERICAN MEMBER ELIGIBILITY MANAGEMENT SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 116
TABLE 73 NORTH AMERICAN PROVIDER NETWORK MANAGEMENT SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 116
TABLE 74 NORTH AMERICAN PAYMENT MANAGEMENT SOLUTIONS MARKET SIZE, BY TYPE, 2013–2020 (USD MILLION) 117
TABLE 75 NORTH AMERICAN PAYMENT MANAGEMENT SOLUTIONS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 117
TABLE 76 NORTH AMERICAN PATIENT BILLING MANAGEMENT SOLUTIONS MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 118
TABLE 77 NORTH AMERICAN PROVIDER BILLING MANAGEMENT SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 119
TABLE 78 NORTH AMERICAN CUSTOMER RELATIONSHIP MANAGEMENT SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 120
TABLE 79 NORTH AMERICAN MEDICAL DOCUMENT MANAGEMENT SOLUTIONS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 121
TABLE 80 NORTH AMERICAN OTHER PAYER SOLUTIONS MARKET SIZE, BY COUNTRY,
2013–2020 (USD MILLION) 121
TABLE 81 NORTH AMERICAN HCIT OUTSOURCING SERVICES MARKET SIZE, BY TYPE,
2013–2020 (USD MILLION) 123
TABLE 82 NORTH AMERICAN HCIT OUTSOURCING SERVICES MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 124
TABLE 83 NORTH AMERICAN PROVIDER HCIT OUTSOURCING SERVICES MARKET SIZE,
BY TYPE, 2013–2020 (USD MILLION) 125
TABLE 84 NORTH AMERICAN PROVIDER HCIT OUTSOURCING SERVICES MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 125
TABLE 85 NORTH AMERICAN EMR/MEDICAL DOCUMENT MANAGEMENT SERVICES MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 126
TABLE 86 NORTH AMERICAN PHARMACY INFORMATION MANAGEMENT SERVICES MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 127
TABLE 87 NORTH AMERICAN LABORATORY INFORMATION MANAGEMENT SERVICES MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 128
TABLE 88 NORTH AMERICAN REVENUE CYCLE MANAGEMENT SERVICES MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 129
TABLE 89 NORTH AMERICAN OTHER PROVIDER OUTSOURCING SERVICES MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 130
TABLE 90 NORTH AMERICAN PAYER HCIT OUTSOURCING SERVICES MARKET SIZE, BY TYPE, 2013–2020 (USD MILLION) 131
TABLE 91 NORTH AMERICAN PAYER OUTSOURCING SERVICES MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 131
TABLE 92 NORTH AMERICAN CUSTOMER RELATIONSHIP MANAGEMENT SERVICES MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 132
TABLE 93 NORTH AMERICAN CLAIMS PROCESSING SERVICES MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 133
TABLE 94 NORTH AMERICAN BILLING MANAGEMENT SYSTEMS MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 134
TABLE 95 NORTH AMERICAN FRAUD DETECTION SERVICES MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 135
TABLE 96 NORTH AMERICAN OTHER PAYER OUTSOURCING SERVICES MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 136
TABLE 97 NORTH AMERICAN OPERATIONAL IT OUTSOURCING SERVICES MARKET SIZE,
BY TYPE, 2013–2020 (USD MILLION) 137
TABLE 98 NORTH AMERICAN OPERATIONAL IT OUTSOURCING SERVICES MARKET SIZE,
BY COUNTRY, 2013–2020 (USD MILLION) 137
TABLE 99 NORTH AMERICAN BUSINESS PROCESS MANAGEMENT SERVICES MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 139
TABLE 100 NORTH AMERICAN SUPPLY CHAIN MANAGEMENT OUTSOURCING SERVICES MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 140
TABLE 101 NORTH AMERICAN OTHER OPERATIONAL IT OUTSOURCING SERVICES MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 140
TABLE 102 NORTH AMERICAN IT INFRASTRUCTURE MANAGEMENT SERVICES MARKET SIZE, BY COUNTRY, 2013–2020 (USD MILLION) 141
TABLE 103 NORTH AMERICA: HEALTHCARE IT MARKET SIZE, BY END USER,
2013–2020 (USD MILLION) 143
TABLE 104 NORTH AMERICA: HEALTHCARE IT MARKET SIZE FOR HEALTHCARE PROVIDERS, BY TYPE, 2013–2020 (USD MILLION) 145
TABLE 105 NORTH AMERICA: HEALTHCARE IT MARKET SIZE FOR HEALTHCARE PROVIDERS, BY COUNTRY, 2013–2020 (USD MILLION) 145
TABLE 106 NORTH AMERICA: HEALTHCARE IT MARKET SIZE FOR HOSPITALS, BY COUNTRY, 2013–2020 (USD MILLION) 146
TABLE 107 NORTH AMERICA: HEALTHCARE IT MARKET SIZE FOR AMBULATORY CARE CENTERS, BY COUNTRY, 2013–2020 (USD MILLION) 147
TABLE 108 NORTH AMERICA: HEALTHCARE IT MARKET SIZE FOR HOME HEALTHCARE AGENCIES, NURSING HOMES, AND ASSISTED LIVING FACILITIES, BY COUNTRY, 2013–2020 (USD MILLION) 149
TABLE 109 NORTH AMERICA: HEALTHCARE IT MARKET SIZE FOR DIAGNOSTIC AND IMAGING CENTERS, BY COUNTRY, 2013–2020 (USD MILLION) 149
TABLE 110 NORTH AMERICA: HEALTHCARE IT MARKET SIZE FOR PHARMACIES, BY COUNTRY, 2013–2020 (USD MILLION) 150
TABLE 111 NORTH AMERICA: HEALTHCARE IT MARKET SIZE FOR HEALTHCARE PAYERS,
BY TYPE, 2013–2020 ( USD MILLION) 151
TABLE 112 NORTH AMERICA: HEALTHCARE IT MARKET SIZE FOR HEALTHCARE PAYERS,
BY COUNTRY, 2013–2020 (USD MILLION) 152
TABLE 113 NORTH AMERICA: HEALTHCARE IT MARKET SIZE FOR PRIVATE PAYERS,
BY COUNTRY, 2013–2020 (USD MILLION) 153
TABLE 114 NORTH AMERICA: HEALTHCARE IT MARKET SIZE FOR PUBLIC PAYERS,
BY COUNTRY, 2013–2020 (USD MILLION) 154
TABLE 115 NORTH AMERICA: HEALTHCARE IT MARKET SIZE, BY COUNTRY,
2013–2020 (USD MILLION) 158
TABLE 116 NORTH AMERICA: HEALTHCARE IT MARKET SIZE, BY PRODUCT,
2013–2020 (USD MILLION) 158
TABLE 117 NORTH AMERICA: HEALTHCARE IT PROVIDER SOLUTIONS MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION) 158
TABLE 118 NORTH AMERICA: CLINICAL HEALTHCARE IT SOLUTIONS MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION) 159
TABLE 119 NORTH AMERICA: NON-CLINICAL HEALTHCARE IT SOLUTIONS MARKET SIZE,
BY TYPE, 2013-2020 (USD MILLION) 160
TABLE 120 NORTH AMERICA: HEALTHCARE IT PAYER SOLUTIONS MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION) 161
TABLE 121 NORTH AMERICA: HEALTHCARE IT OUTSOURCING SERVICES MARKET SIZE,
BY TYPE, 2013-2020 (USD MILLION) 161
TABLE 122 NORTH AMERICA: HEALTHCARE IT MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 162
TABLE 123 NORTH AMERICA: HEALTHCARE IT MARKET SIZE FOR HEALTHCARE PROVIDERS,
BY TYPE, 2013-2020 (USD MILLION) 162
TABLE 124 U.S.: MACROECONOMIC INDICATORS FOR THE HCIT MARKET 164
TABLE 125 U.S.: HEALTHCARE IT MARKET SIZE, BY PRODUCT, 2013–2020 (USD MILLION) 164
TABLE 126 U.S.: HEALTHCARE IT PROVIDER SOLUTIONS MARKET SIZE, BY TYPE,
2013-2020 (USD MILLION) 164
TABLE 127 U.S.: CLINICAL HEALTHCARE IT SOLUTIONS MARKET SIZE, BY TYPE,
2013-2020 (USD MILLION) 165
TABLE 128 U.S.: NON-CLINICAL HEALTHCARE IT SOLUTIONS MARKET SIZE, BY TYPE,
2013-2020 (USD MILLION) 166
TABLE 129 U.S.: HEALTHCARE IT PAYER SOLUTIONS MARKET SIZE, BY TYPE,
2013-2020 (USD MILLION) 167
TABLE 130 U.S.: HEALTHCARE IT OUTSOURCING SERVICES MARKET SIZE, BY TYPE,
2013-2020 (USD MILLION) 167
TABLE 131 U.S.: HEALTHCARE IT MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 168
TABLE 132 U.S.: HEALTHCARE IT MARKET SIZE FOR HEALTHCARE PROVIDERS, BY TYPE, 2013-2020 (USD MILLION) 168
TABLE 133 CANADA: MACROECONOMIC INDICATORS FOR THE HCIT MARKET 169
TABLE 134 CANADA: HEALTHCARE IT MARKET SIZE, BY PRODUCT, 2013–2020 (USD MILLION) 170
TABLE 135 CANADA: HEALTHCARE IT PROVIDER SOLUTIONS MARKET SIZE, BY TYPE,
2013-2020 (USD MILLION) 170
TABLE 136 CANADA: CLINICAL HEALTHCARE IT SOLUTIONS MARKET SIZE, BY TYPE,
2013-2020 (USD MILLION) 171
TABLE 137 CANADA: NON-CLINICAL HEALTHCARE IT SOLUTIONS MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION) 172
TABLE 138 CANADA: HEALTHCARE IT PAYER SOLUTIONS MARKET SIZE, BY TYPE,
2013-2020 (USD MILLION) 173
TABLE 139 CANADA: HEALTHCARE IT OUTSOURCING SERVICES MARKET SIZE, BY TYPE,
2013-2020 (USD MILLION) 173
TABLE 140 CANADA: HEALTHCARE IT MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 174
TABLE 141 CANADA: HEALTHCARE IT MARKET SIZE FOR HEALTHCARE PROVIDERS,
BY TYPE, 2013-2020 (USD MILLION) 174
TABLE 142 GROWTH STRATEGY MATRIX, 2012–2015 176
TABLE 143 NEW PRODUCT LAUNCHES, 2012–2015 177
TABLE 144 ALLIANCES, PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2012–2015 178
TABLE 145 MERGERS & ACQUISITIONS, 2012–2015 179
TABLE 146 EXPANSIONS, 2012–2015 180
TABLE 147 OTHER DEVELOPMENTS, 2012–2015 181


LIST OF FIGURES

FIGURE 1 NORTH AMERICAN HEALTHCARE IT MARKET, BY PRODUCT 21
FIGURE 2 NORTH AMERICAN HEALTHCARE IT MARKET, BY END USER 22
FIGURE 3 RESEARCH DESIGN 24
FIGURE 4 BOTTOM-UP APPROACH 27
FIGURE 5 TOP-DOWN APPROACH 27
FIGURE 6 DATA TRIANGULATION METHODOLOGY 28
FIGURE 7 NORTH AMERICAN HEALTHCARE IT MARKET: U.S. VS CANADA (2015–2020) 29
FIGURE 8 NORTH AMERICAN HEALTHCARE IT MARKET, BY PRODUCT,
2015 VS. 2020 (USD BILLION) 30
FIGURE 9 MHEALTH SOLUTIONS TO DOMINATE THE NORTH AMERICAN CLINICAL SOLUTIONS MARKET IN THE FORECAST PERIOD 31
FIGURE 10 HOSPITALS TO DOMINATE THE HEALTHCARE PROVIDER END-USERS MARKET
BY 2020 32
FIGURE 11 INCREASING HEALTHCARE EXPENDITURE TO DRIVE MARKET GROWTH DURING THE FORECAST PERIOD 33
FIGURE 12 HEALTHCARE PROVIDER SOLUTIONS COMMANDED THE LARGEST SHARE OF THE NORTH AMERICAN HEALTHCARE IT MARKET IN 2014 34
FIGURE 13 HEALTHCARE ANALYTICS SOLUTIONS TO DOMINATE THE NORTH AMERICAN NON-CLINICAL SOLUTIONS MARKET IN THE FORECAST PERIOD 35
FIGURE 14 THE U.S. TO DOMINATE THE NORTH AMERICAN HEALTHCARE IT MARKET IN THE FORECAST PERIOD 36
FIGURE 15 NORTH AMERICAN HEALTHCARE IT MARKET, BY PRODUCT 39
FIGURE 16 NORTH AMERICAN HEALTHCARE IT MARKET, BY END USER 40
FIGURE 17 REGULATORY REQUIREMENTS, GOVERNMENT INITIATIVES FOR E-HEALTH, & NEED TO REDUCE OPERATING COSTS TO DRIVE THE DEMAND FOR HEALTHCARE IT SYSTEMS 41
FIGURE 18 HEALTHCARE SPENDING, 2013 (% OF GDP) 44
FIGURE 19 U.S.: HOSPITAL IT EXPENDITURE, 2010–2012 51
FIGURE 20 CLINICAL SOLUTIONS TO REGISTER THE HIGHEST GROWTH DURING THE FORECAST PERIOD 57
FIGURE 21 MARKET SHARE ANALYSIS: ELECTRONIC HEALTH RECORDS/ELECTRONIC MEDICAL RECORDS (2014) 62
FIGURE 22 MARKET SHARE ANALYSIS: PACS/VNA (2014) 64
FIGURE 23 MARKET SHARE ANALYSIS: CPOE SYSTEMS (2014) 66
FIGURE 24 MARKET SHARE ANALYSIS: CDSS SYSTEMS (2014) 67
FIGURE 25 MARKET SHARE ANALYSIS: RADIOLOGY INFORMATION SYSTEMS (RIS) 69
FIGURE 26 MARKET SHARE ANALYSIS: RADIATION DOSE MANAGEMENT SYSTEMS 71
FIGURE 27 MARKET SHARE ANALYSIS: PRACTICE MANAGEMENT SYSTEMS 75
FIGURE 28 CUSTOMER RELATIONSHIP MANAGEMENT SOLUTIONS TO REGISTER THE HIGHEST GROWTH DURING THE FORECAST PERIOD 82
FIGURE 29 MARKET SHARE ANALYSIS: MEDICATION MANAGEMENT SYSTEMS 85
FIGURE 30 MARKET SHARE ANALYSIS: WORKFORCE MANAGEMENT SYSTEMS 93
FIGURE 31 MARKET SHARE ANALYSIS: MEDICAL DOCUMENT MANAGEMENT SOLUTIONS 99
FIGURE 32 IT INFRASTRUCTURE MANAGEMENT HCIT OUTSOURCING SERVICES CONTINUE TO DOMINATE THE MARKET IN THE FORECAST PERIOD 123
FIGURE 33 HEALTHCARE PROVIDERS DOMINATE THE NORTH AMERICAN HEALTHCARE IT MARKET IN 2015 144
FIGURE 34 NUMBER OF LONG-TERM CARE CENTERS IN THE U.S. (2008 T0 2013) 148
FIGURE 35 NORTH AMERICAN MARKET SNAPSHOT: HEALTHCARE IT MARKET 157
FIGURE 36 MARKET PLAYERS MAJORLY ADOPTED NEW PRODUCT LAUNCHES AND ALLIANCES, COLLABORATIONS, PARTNERSHIPS, AND AGREEMENTS AS THEIR KEY GROWTH STRATEGIES BETWEEN 2012 AND 2015 175
FIGURE 37 BATTLE FOR MARKET SHARE: NEW PRODUCT LAUNCHES ACCOUNTED FOR THE LARGEST SHARE OF THE TOTAL NUMBER OF STRATEGIC DEVELOPMENTS UNDERTAKEN BY MARKET PLAYERS 176
FIGURE 38 CERNER CORPORATION: COMPANY SNAPSHOT 183
FIGURE 39 MCKESSON CORPORATION: COMPANY SNAPSHOT 187
FIGURE 40 ORACLE CORPORATION: COMPANY SNAPSHOT 194
FIGURE 41 ALLSCRIPTS HEALTHCARE SOLUTIONS, INC.: COMPANY SNAPSHOT 200
FIGURE 42 GENERAL ELECTRIC COMPANY: COMPANY SNAPSHOT 204
FIGURE 43 SIEMENS AG: COMPANY SNAPSHOT 210
FIGURE 44 PHILIPS HEALTHCARE: COMPANY SNAPSHOT 213
FIGURE 45 ATHENAHEALTH, INC.: COMPANY SNAPSHOT 217
FIGURE 46 INFOR, INC.: COMPANY SNAPSHOT 220


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