チャットボットの世界市場:コンポーネント別(ソリューション、サービス)、技術別(機械学習とディープラーニング、自然言語処理と自動音声認識)、展開タイプ別(オンプレミス、クラウド)、使用別(ウェブサイト、コンタクトセンター、その他)、組織規模別(大企業、中小企業)、用途別(顧客サポート、個人サポート、その他)業種別(銀行、金融および保険、小売、eコマース、その他)

【英語タイトル】Global Chatbot Market Size study, by Component (Solutions and Service), Technology (Machine learning and deep learning, Natural language processing and automated speech recognition), Deployment Type (On-premise and Cloud), Usage (Website, contact centers and others), Organization size (Large enterprise and SMEs), Application (Customer support, Personal support and others) and Vertical (Banking, financial & insurance, retail and Ecommerce and others) and Regional Forecasts 2019-2026

Bizwit Research & Consultingが出版した調査資料(BZW20JN008)・商品コード:BZW20JN008
・発行会社(調査会社):Bizwit Research & Consulting
・発行日:2019年12月31日
・ページ数:約200
・レポート言語:英語
・レポート形式:PDF
・納品方法:Eメール(受注後3営業日)
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本調査レポートではチャットボットについて、エグゼクティブサマリー、定義および範囲、市場動向、産業分析、コンポーネント別(ソリューション、サービス)分析、技術別(機械学習とディープラーニング、自然言語処理と自動音声認識)分析、展開タイプ別(オンプレミス、クラウド)分析、使用別(ウェブサイト、コンタクトセンター、その他)分析、組織規模別(大企業、中小企業)分析、用途別(顧客サポート、個人サポート、その他)分析、業種別(銀行、金融および保険、小売、eコマース、その他)分析、地域別分析、競争状況、調査プロセスなどを総合的、多面的に調査・分析しました。
・エグゼクティブサマリー
・定義および範囲
・市場動向
・産業分析
・チャットボットの世界市場:コンポーネント別(ソリューション、サービス)
・チャットボットの世界市場:技術別(機械学習とディープラーニング、自然言語処理と自動音声認識)
・チャットボットの世界市場:展開タイプ別(オンプレミス、クラウド)
・チャットボットの世界市場:使用別(ウェブサイト、コンタクトセンター、その他)
・チャットボットの世界市場:組織規模別(大企業、中小企業)
・チャットボットの世界市場:用途別(顧客サポート、個人サポート、その他)
・チャットボットの世界市場:業種別(銀行、金融および保険、小売、eコマース、その他)
・チャットボットの世界市場:地域別
・競争状況
・調査プロセス
【レポートの概要】

Global Chatbot market is valued approximately USD 2.01 billion in 2018 and is anticipated to grow with a growth rate of more than 29.5% over the forecast period 2019-2026. The Chatbots is a computer program that replicate human conversation through voice commands or text chats or both. It is an artificial intelligence feature that can be ingrained and are used through any major messaging application. Advancement in technology along with growth in customer demand for self-service and 24*7 customer assistance at a lower operational cost are the factors driving the growth of market over the forecast years. Whereas, incompetence to recognize customer intent and respond effectively are the factors hampering the growth of market over the forecast years. However, rise in use of Chatbots among major industries and increasing focus on customer engagement through various channels is a lucrative opportunity for the growth of market over the forecast year.

The regional analysis of global Chatbot market is considered for the key regions such as Asia Pacific, North America, Europe, Latin America and Rest of the World. North America accounts for the largest share in the global chatbot market due to the immense adoption of chatbot in the region. Whereas, Asia pacific is the fastest growing region in the global chatbot market due to the various investment by startups in the chatbots & machine learning and rapid expanding information and communications technology infrastructure in the leading economies such as India and China.

Market player included in this report are:
IBM
Nuance Communications
Google
AWS
Artificial solutions
Chatfuel
Botsify
Yellow Messenger
Conversica
Kevit

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Component:
Solutions
Services

By Technology:
Machine Learning and Deep Learning
Natural Language Processing
Automated Speech Recognition

By Deployment Type:
On- premises
Cloud

By usage:
Websites
Contact centers
Others

By Organization Size:
Large Enterprise
Small and Medium-sized Enterprise

By Application:
Customer support
Personal assistant
Others

By Vertical:
Banking, Financial and Insurance
Retail and Ecommerce
Healthcare
Others

By Regions:
North America
U.S.
Canada
Europe
UK
Germany
Asia Pacific
China
India
Japan
Latin America
Brazil
Mexico
Rest of the World

Furthermore, years considered for the study are as follows:

Historical year – 2016, 2017
Base year – 2018
Forecast period – 2019 to 2026

Target Audience of the Global Chatbot Market in Market Study:

Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Venture capitalists
Value-Added Resellers (VARs)
Third-party knowledge providers
Investment bankers
Investors

【レポートの目次】

Chapter 1. Executive Summary
1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2017-2026 (USD Billion)
1.2.1. Chatbot Market, by Region, 2017-2026 (USD Billion)
1.2.2. Chatbot Market, by Component, 2017-2026 (USD Billion)
1.2.3. Chatbot Market, by Technology, 2017-2026 (USD Billion)
1.2.4. Chatbot Market, by Deployment Type, 2017-2026 (USD Billion)
1.2.5. Chatbot Market, by Usage, 2017-2026 (USD Billion)
1.2.6. Chatbot Market, by Organization Size, 2017-2026 (USD Billion)
1.2.7. Chatbot Market, by Application, 2017-2026 (USD Billion)
1.2.8. Chatbot Market, by Vertical, 2017-2026 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption
Chapter 2. Global Chatbot Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition & Scope
2.2.1. Scope of the Study
2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
Chapter 3. Global Chatbot Market Dynamics
3.1. Chatbot Market Impact Analysis (2018-2026)
3.1.1. Market Drivers
3.1.2. Market Challenges
3.1.3. Market Opportunities
Chapter 4. Global Chatbot Market Industry Analysis
4.1. Porter’s 5 Force Model
4.1.1. Bargaining Power of Suppliers
4.1.2. Bargaining Power of Buyers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.1.6. Futuristic Approach to Porter’s 5 Force Model (2016-2026)
4.2. PEST Analysis
4.2.1. Political
4.2.2. Economical
4.2.3. Social
4.2.4. Technological
4.3. Investment Adoption Model
4.4. Analyst Recommendation & Conclusion
Chapter 5. Global Chatbot Market, by Component
5.1. Market Snapshot
5.2. Global Chatbot Market by Component, Performance – Potential Analysis
5.3. Global Chatbot Market Estimates & Forecasts by Component 2016-2026 (USD Billion)
5.4. Chatbot Market, Sub Segment Analysis
5.4.1. Solutions
5.4.2. Services
Chapter 6. Global Chatbot Market, by Technology
6.1. Market Snapshot
6.2. Global Chatbot Market by Technology, Performance – Potential Analysis
6.3. Global Chatbot Market Estimates & Forecasts by Technology 2016-2026 (USD Billion)
6.4. Chatbot Market, Sub Segment Analysis
6.4.1. Machine Learning and Deep Learning
6.4.2. Natural Language Processing
6.4.3. Automated Speech Recognition
Chapter 7. Global Chatbot Market, by Deployment Model
7.1. Market Snapshot
7.2. Global Chatbot Market by Deployment Model, Performance – Potential Analysis
7.3. Global Chatbot Market Estimates & Forecasts by Deployment Model 2016-2026 (USD Billion)
7.4. Chatbot Market, Sub Segment Analysis
7.4.1. On- premises
7.4.2. Cloud
Chapter 8. Global Chatbot Market, by Usage
8.1. Market Snapshot
8.2. Global Chatbot Market by Usage, Performance – Potential Analysis
8.3. Global Chatbot Market Estimates & Forecasts by Usage 2016-2026 (USD Billion)
8.4. Chatbot Market, Sub Segment Analysis
8.4.1. Websites
8.4.2. Contact centres
8.4.3. Others
Chapter 9. Global Chatbot Market, by Organization Size
9.1. Market Snapshot
9.2. Global Chatbot Market by Organization size, Performance – Potential Analysis
9.3. Global Chatbot Market Estimates & Forecasts by Organization size 2016-2026 (USD Billion)
9.4. Chatbot Market, Sub Segment Analysis
9.4.1. Large Enterprise
9.4.2. Small and Medium-sized Enterprise
Chapter 10. Global Chatbot Market, by Application
10.1. Market Snapshot
10.2. Global Chatbot Market by Application, Performance – Potential Analysis
10.3. Global Chatbot Market Estimates & Forecasts by Application 2016-2026 (USD Billion)
10.4. Chatbot Market, Sub Segment Analysis
10.4.1. Customer support
10.4.2. Personal assistant
10.4.3. Others
Chapter 11. Global Chatbot Market, by Vertical
11.1. Market Snapshot
11.2. Global Chatbot Market by Vertical, Performance – Potential Analysis
11.3. Global Chatbot Market Estimates & Forecasts by Vertical size 2016-2026 (USD Billion)
11.4. Chatbot Market, Sub Segment Analysis
11.4.1. Banking, Financial and Insurance
11.4.2. Retail and Ecommerce
11.4.3. Healthcare
11.4.4. Others
Chapter 12. Global Chatbot Market, Regional Analysis
12.1. Chatbot Market, Regional Market Snapshot
12.2. North America Chatbot Market
12.2.1. U.S. Chatbot Market
12.2.1.1. Component breakdown estimates & forecasts, 2016-2026
12.2.1.2. Technology breakdown estimates & forecasts, 2016-2026
12.2.1.3. Deployment Model breakdown estimates & forecasts, 2016-2026
12.2.1.4. Usage breakdown estimates & forecasts, 2016-2026
12.2.1.5. Organization size breakdown estimates & forecasts, 2016-2026
12.2.1.6. Application breakdown estimates & forecasts, 2016-2026
12.2.1.7. Vertical breakdown estimates & forecasts, 2016-2026
12.2.2. Canada Chatbot Market
12.3. Europe Chatbot Market Snapshot
12.3.1. U.K. Chatbot Market
12.3.2. Germany Chatbot Market
12.3.3. Rest of Europe Chatbot Market
12.4. Asia-Pacific Chatbot Market Snapshot
12.4.1. China Chatbot Market
12.4.2. India Chatbot Market
12.4.3. Japan Chatbot Market
12.4.4. Rest of Asia Pacific Chatbot Market
12.5. Latin America Chatbot Market Snapshot
12.5.1. Brazil Chatbot Market
12.5.2. Mexico Chatbot Market
12.6. Rest of The World Chatbot Market

Chapter 13. Competitive Intelligence
13.1. Top Market Strategies
13.2. Company Profiles
13.2.1. IBM
13.2.1.1. Key Information
13.2.1.2. Overview
13.2.1.3. Financial (Subject to Data Availability)
13.2.1.4. Product Summary
13.2.1.5. Recent Developments
13.2.2. Nuance Communications
13.2.3. Google
13.2.4. AWS
13.2.5. Artificial solutions
13.2.6. Chatfuel
13.2.7. Botsify
13.2.8. Yellow Messenger
13.2.9. Conversica
13.2.10. Kevit
Chapter 14. Research Process
14.1. Research Process
14.1.1. Data Mining
14.1.2. Analysis
14.1.3. Market Estimation
14.1.4. Validation
14.1.5. Publishing
14.2. Research Attributes
14.3. Research Assumption

TABLE 1. LIST OF SECONDARY SOURCES, USED IN THE STUDY OF GLOBAL CHATBOT MARKET
TABLE 2. LIST OF PRIMARY SOURCES, USED IN THE STUDY OF GLOBAL CHATBOT MARKET
TABLE 3. GLOBAL CHATBOT MARKET, REPORT SCOPE
TABLE 4. YEARS CONSIDERED FOR THE STUDY
TABLE 5. EXCHANGE RATES CONSIDERED
TABLE 6. GLOBAL CHATBOT MARKET ESTIMATES & FORECASTS BY REGION 2016-2026 (USD BILLION)
TABLE 7. GLOBAL CHATBOT MARKET ESTIMATES & FORECASTS BY COMPONENT 2016-2026 (USD BILLION)
TABLE 8. GLOBAL CHATBOT MARKET ESTIMATES & FORECASTS BY TECHNOLOGY 2016-2026 (USD BILLION)
TABLE 9. GLOBAL CHATBOT MARKET ESTIMATES & FORECASTS BY DEPLOYMENT MODEL 2016-2026 (USD BILLION)
TABLE 10. GLOBAL CHATBOT MARKET ESTIMATES & FORECASTS BY VERTICAL 2016-2026 (USD BILLION)
TABLE 11. GLOBAL CHATBOT MARKET ESTIMATES & FORECASTS BY USAGE 2016-2026 (USD BILLION)
TABLE 12. GLOBAL CHATBOT MARKET ESTIMATES & FORECASTS BY ORGANIZATION SIZE 2016-2026 (USD BILLION)
TABLE 13. GLOBAL CHATBOT MARKET ESTIMATES & FORECASTS BY APPLICATION 2016-2026 (USD BILLION)
TABLE 14. GLOBAL CHATBOT MARKET BY SEGMENT, ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 15. GLOBAL CHATBOT MARKET BY REGION, ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 16. GLOBAL CHATBOT MARKET BY SEGMENT, ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 17. GLOBAL CHATBOT MARKET BY REGION, ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 18. GLOBAL CHATBOT MARKET BY SEGMENT, ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 19. GLOBAL CHATBOT MARKET BY REGION, ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 20. GLOBAL CHATBOT MARKET BY SEGMENT, ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 21. GLOBAL CHATBOT MARKET BY REGION, ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 22. GLOBAL CHATBOT MARKET BY SEGMENT, ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 23. GLOBAL CHATBOT MARKET BY REGION, ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 24. U.S. CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 25. U.S. CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 26. U.S. CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 27. CANADA CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 28. CANADA CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 29. CANADA CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 30. UK CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 31. UK CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 32. UK CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 33. GERMANY CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 34. GERMANY CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 35. GERMANY CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 36. ROE CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 37. ROE CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 38. ROE CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 39. CHINA CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 40. CHINA CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 41. CHINA CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 42. INDIA CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 43. INDIA CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 44. INDIA CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 45. JAPAN CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 46. JAPAN CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 47. JAPAN CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 48. ROAPAC CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 49. ROAPAC CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 50. ROAPAC CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 51. BRAZIL CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 52. BRAZIL CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 53. BRAZIL CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 54. MEXICO CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 55. MEXICO CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 56. MEXICO CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 57. ROLA CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 58. ROLA CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 59. ROLA CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 60. ROW CHATBOT MARKET ESTIMATES & FORECASTS, 2016-2026 (USD BILLION)
TABLE 61. ROW CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)
TABLE 62. ROW CHATBOT MARKET ESTIMATES & FORECASTS BY SEGMENT 2016-2026 (USD BILLION)

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