Table of Contents
1 Executive Summary
1.1. Market value
1.2. Market value forecast
1.3. Category segmentation
1.4. Geography segmentation
1.5. Market rivalry
1.6. Competitive Landscape
2 Market Overview
2.1. Market definition
2.2. Market analysis
3 Market Data
3.1. Market value
4 Market Segmentation
4.1. Category segmentation
4.2. Geography segmentation
5 Market Outlook
5.1. Market value forecast
6 Five Forces Analysis
6.1. Summary
6.2. Buyer power
6.3. Supplier power
6.4. New entrants
6.5. Threat of substitutes
6.6. Degree of rivalry
7 Competitive Landscape
7.1. Who are the leading players?
7.2. What strategies do the leading players follow?
7.3. What is the rationale for the recent M&A activity?
8 Company Profiles
8.1. HCL Technologies Limited
8.2. ISS AS
8.3. NCR Corp
9 Macroeconomic Indicators
9.1. Country data
10 Appendix
10.1. Methodology
10.2. Industry associations
10.3. Related MarketLine research
10.4. About MarketLine
Table 1: Japan bpo services market value: $ million, 2014-18
Table 2: Japan bpo services market category segmentation: $ million, 2018
Table 3: Japan bpo services market geography segmentation: $ million, 2018
Table 4: Japan bpo services market value forecast: $ million, 2018-23
Table 5: HCL Technologies Limited: key facts
Table 6: HCL Technologies Limited: Annual Financial Ratios
Table 7: HCL Technologies Limited: Key Employees
Table 8: HCL Technologies Limited: Key Employees Continued
Table 9: ISS AS: key facts
Table 10: ISS AS: Annual Financial Ratios
Table 11: ISS AS: Key Employees
Table 12: NCR Corp: key facts
Table 13: NCR Corp: Annual Financial Ratios
Table 14: NCR Corp: Key Employees
Table 15: NCR Corp: Key Employees Continued
Table 16: Japan size of population (million), 2014-18
Table 17: Japan gdp (constant 2005 prices, $ billion), 2014-18
Table 18: Japan gdp (current prices, $ billion), 2014-18
Table 19: Japan inflation, 2014-18
Table 20: Japan consumer price index (absolute), 2014-18
Table 21: Japan exchange rate, 2015-19
List of Figures
Figure 1: Japan bpo services market value: $ million, 2014-18
Figure 2: Japan bpo services market category segmentation: % share, by value, 2018
Figure 3: Japan bpo services market geography segmentation: % share, by value, 2018
Figure 4: Japan bpo services market value forecast: $ million, 2018-23
Figure 5: Forces driving competition in the bpo services market in Japan, 2018
Figure 6: Drivers of buyer power in the bpo services market in Japan, 2018
Figure 7: Drivers of supplier power in the bpo services market in Japan, 2018
Figure 8: Factors influencing the likelihood of new entrants in the bpo services market in Japan, 2018
Figure 9: Factors influencing the threat of substitutes in the bpo services market in Japan, 2018
Figure 10: Drivers of degree of rivalry in the bpo services market in Japan, 2018