スマートアドバイザーの世界市場予測(~2021年)

◆英語タイトル:Smart Advisors Market by Type (Software, and Services), Usage (Websites, Contact Centers, Social Media, and Mobile Platform), Deployment Type (On-Premises, and On-Cloud), Industry Verticals (Healthcare, Retail, Education), End User - Global Forecast to 2021
◆商品コード:MAM-TC-4647
◆発行会社(調査会社):MarketsandMarkets
◆発行日:2016年10月13日
◆ページ数:158
◆レポート言語:英語
◆レポート形式:PDF
◆納品方法:Eメール(受注後24時間以内)
◆調査対象地域:グローバル
◆産業分野:IT
◆販売価格オプション(消費税別)
Single User(1名利用)USD5,650 ⇒換算¥644,100見積依頼/購入/質問フォーム
Multi User (Five User)USD6,650 ⇒換算¥758,100見積依頼/購入/質問フォーム
Corporate License (全社内共有可)USD8,150 ⇒換算¥929,100見積依頼/購入/質問フォーム
販売価格オプションの説明はこちらでご利用ガイドはこちらでご確認いただけます。
※お支払金額は「換算金額(日本円)+消費税+配送料(Eメール納品は無料)」です。
※本体価格が¥30,000未満のレポートにつきましては、ハンドリングチャージ¥5,000が別途かかります。
※Eメールによる納品の場合、通常ご注文当日~2日以内に納品致します。
※レポート納品後、納品日+5日以内に請求書を発行し、お客様宛に郵送いたしますので、請求書発行日より2ヶ月以内に銀行振込にて支払をお願いします。(支払期限と方法は調整可能、振込先:三菱東京UFJ銀行/京橋支店/H&Iグローバルリサーチ株式会社)
※レポート購入後、該当レポートに記載の英語表現や単語の意味に関しましては無料でお答えいたします。(但し、対応範囲は弊社で判断)
※上記の日本語題名はH&Iグローバルリサーチが翻訳したものです。英語版原本には日本語表記はありません。
※為替レートは適宜修正・更新しております。リアルタイム更新ではありません。
※弊社H&Iグローバルリサーチ株式会社はMarketsandMarkets社の日本における正規販売代理店です。MarketsandMarkets社の概要及び新刊レポートはこちらでご確認いただけます。



当調査レポートでは、スマートアドバイザーの世界市場について調査・分析し、エグゼクティブサマリー、市場インサイト、市場概観/市場動向、市場シェア分析、種類別分析、用途別分析、導入方式別分析、産業別分析、スマートアドバイザーの世界市場規模及び予測、市場動向、競争状況、関連企業分析などの情報をお届けいたします。
【レポートの概要】

The smart advisors market size is estimated to grow from USD 703.3 Million in 2016 and to USD 3,172.0 Million by 2021, at a CAGR of 35.2% from 2016 to 2021. Some of the major factors that are driving the growth of the market include the proliferating demand of intelligent customer engagement, increasing penetration of websites & mobile applications, and surge in demand of automated patient management tools in healthcare industry. Furthermore, due to the rise in the demand for integrated and next generation technology, evolution of cloud-based solutions, and increasing wave of mobile applications, there are huge growth opportunities expected for the market in the next five years.
The scope of this report covers the smart advisors market analysis by type, services, usage, industry verticals, deployment type, end users, and region. The services segment is expected to grow at the highest CAGR during the forecast period, which supports the implementation of smart advisors solutions across various industries.

The mobile platform segment is expected to grow at the highest CAGR during the forecast period due to the increasing mobile users and BYOD. Growing needs of integrated patient engagement for better physician experience, comprehensive patient documentations, medicines, doctor visits and check-ups reminder systems, patient education, Electronic Health Records (EHR), is projected to increase the adoption of smart advisors across healthcare industry, hence the healthcare industry is expected to grow at a faster rate.

On-Cloud deployment type holds the largest market share and is expected to grow at the highest CAGR during the forecast period. The cloud-based smart advisor market solution reduces the up-front costs and eliminates maintenance of the server. Large enterprise is expected to have the largest market share during the forecast period. Customer retention and better revenue generation is leading towards the growth of smart advisors technology adoption in the large enterprises.

As per the geographic analysis, the adoption of smart advisors market solutions across APAC is estimated to rise at a significant rate due to the growing advancement in the technology and industries. These factors would drive market awareness about the business value and return on investment, which can be realized in the long run. The regional analysis of the market involves the classification of the type, usage, industry verticals, deployment type, and end users into North America, Europe, APAC, MEA, and Latin America.

A few of the restraining factors that affect the growth of the market include lack of awareness owing to relatively early presence in tech-adoption life cycle, high deployment cost as well as system integration complexities and lack of expertise. The major smart advisors solution vendors profiled in the report include IBM Watson (New York, U.S.), Nuance Communications Inc. (Massachusetts, U.S.), eGain Corporation (California, U.S.), Artificial Solutions (Stockholm, Sweden), Creative Virtual Pvt. Ltd. (London, UK), Next IT Corporation (Washington, U.S.), CX Company (Rotterdam, The Netherlands), Speaktoit Inc. (California, U.S.), 24/7 Customer Inc. (California, U.S.), and Codebaby (iDAvatars) (Mequon, U.S.) These players have adopted various strategies such as new product developments, mergers, strategic partnerships and collaborations, and regional expansions to cater to the needs of the global smart advisors market.

【レポートの目次】

1 Introduction (Page No. – 14)
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered for the Study
1.4 Currency
1.5 Limitations
1.6 Stakeholders

2 Research Methodology (Page No. – 17)
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primary Interviews
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions

3 Executive Summary (Page No. – 25)

4 Premium Insights (Page No. – 32)
4.1 Attractive Market Opportunities in the Global Smart Advisors Market
4.2 Market, By Type
4.3 Global Market
4.4 Lifecycle Analysis, By Region 2016

5 Smart Advisors Market Overview (Page No. – 34)
5.1 Introduction
5.2 Market Evolution
5.3 Market Segmentation
5.3.1 By Type
5.3.2 By Service
5.3.3 By Usage
5.3.4 By Industry Vertical
5.3.5 By Deployment Type
5.3.6 By End User
5.3.7 By Region
5.4 Market Dynamics
5.4.1 Drivers
5.4.1.1 Proliferating Demand of Intelligent Customer Engagement
5.4.1.2 Increasing Penetration of Websites and Mobile Applications
5.4.1.3 Surge in Demand of Automated Patient Management Tools in the Healthcare Industry
5.4.1.4 Strong Need to Understand Consumer Behavior
5.4.1.5 Adoption of Cloud-Based Technology
5.4.2 Restraints
5.4.2.1 Lack of Awareness Owing to Relatively Early Presence in Tech-Adoption Life Cycle
5.4.2.2 High Deployment Cost as Well as System Integration Complexities
5.4.3 Opportunities
5.4.3.1 Value Addition By Integrating Natural Language Processing (NLP)
5.4.3.2 Growing Number of Social Media Platforms
5.4.3.3 Proliferation in Demand of Intuitive Digital Shopping Experience in the Retail Sector
5.4.4 Challenges
5.4.4.1 Lack of Technically Skilled Resources Which Can Effectively Use and Manage the Smart Advisor Tools
5.4.4.2 Impact on Business Application

6 Smart Advisors Market: Industry Trends (Page No. – 45)
6.1 Value Chain Analysis
6.2 Strategic Benchmarking
6.3 Technology Architecture
6.3.1 Speech Recognition
6.3.2 Natural Language Processing
6.3.3 Machine Learning
6.3.4 Text-To-Speech

7 Smart Advisors Market Analysis, By Type (Page No. – 50)
7.1 Introduction
7.2 Software
7.3 Services
7.3.1 Professional Services
7.3.2 Managed Services

8 Smart Advisors Market Analysis, By Usage (Page No. – 57)
8.1 Introduction
8.2 Websites
8.3 Contact Centers
8.4 Social Media
8.5 Mobile Platform

9 Smart Advisors Market Analysis, By Industry Vertical (Page No. – 63)
9.1 Introduction
9.2 Financial Services
9.3 Healthcare
9.4 Communication
9.5 Retail
9.6 Travel and Hospitality
9.7 Government
9.8 Education
9.9 Utilities
9.10 Others

10 Smart Advisors Market Analysis, By Deployment Type (Page No. – 74)
10.1 Introduction
10.2 On-Premises
10.3 On-Cloud

11 Smart Advisors Market Analysis, By End User (Page No. – 78)
11.1 Introduction
11.2 Small and Medium Enterprises
11.3 Large Enterprises

12 Geographic Analysis (Page No. – 82)
12.1 Introduction
12.2 North America
12.3 Europe
12.4 Asia-Pacific
12.5 Middle East and Africa (MEA)
12.6 Latin America

13 Competitive Landscape (Page No. – 103)
13.1 Overview
13.2 Competitive Situations and Trends
13.2.1 Partnerships, Agreements, and Collaborations
13.2.2 New Product Launches
13.2.3 Mergers and Acquisitions

14 Company Profiles (Page No. – 108)
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
14.1 Introduction
14.2 IBM Watson
14.3 Nuance Communications, Inc.
14.4 Egain Corporation
14.5 Artificial Solutions
14.6 Creative Virtual Pvt. Ltd.
14.7 Next IT Corporation
14.8 CX Company
14.9 Speaktoit, Inc.
14.10 24/7 Customer, Inc.
14.11 Codebaby (Idavatars), Inc.

*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View Might Not Be Captured in Case of Unlisted Companies.

15 Key Innovators (Page No. – 138)
15.1 Anboto
15.2 Existor Ltd.
15.3 Synthetix
15.4 Viclone
15.5 AIVO
15.6 Inbenta
15.7 Kasisto
15.8 Nohold, Inc.
15.9 Smartaction Company, LLC
15.10 Verbio Technologies
15.11 Eidoserve Inc.

16 Appendix (Page No. – 145)
16.1 Other Developments
16.1.1 Partnerships, Collabrations and Agreements
16.1.2 New Product Launches
16.1.3 Mergers and Acquisitions
16.2 Discussion Guide
16.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
16.4 Introduction RT: Real-Time Market Intelligence
16.5 Available Customizations
16.6 Related Reports

List of Tables (64 Tables)

Table 1 Smart Advisors Market Size and Growth, 2014–2021 (USD Million, Y-O-Y %)
Table 2 Market Size, By Type, 2014–2021 (USD Million)
Table 3 Market Size, By Type, 2014–2021 (USD Million)
Table 4 Market Size, By Region, 2014–2021 (USD Million)
Table 5 Software: Smart Advisors Market Size, By Region, 2014-2021 (USD Million)
Table 6 Services: Market Size, By Type, 2014-2021 (USD Million)
Table 7 Services: Market Size, By Region, 2014-2021 (USD Million)
Table 8 Professsional Services: Market Size, By Region, 2014-2021 (USD Million)
Table 9 Managed Services: Market Size, By Region, 2014-2021 (USD Million)
Table 10 Market Size, By Usage, 2014–2021 (USD Million)
Table 11 Websites: Smart Adviors Market Size, By Region, 2014-2021 (USD Million)
Table 12 Contact Centers:Market Size, By Region, 2014-2021 (USD Million)
Table 13 Social Media:Market Size, By Region, 2014-2021 (USD Millions)
Table 14 Mobile Platform: Market Size, By Region, 2014-2021 (USD Millions)
Table 15 Market Size, By Industry Vertical, 2014–2021 (USD Million)
Table 16 Financial Services: Market Size, By Region, 2014–2021 (USD Million)
Table 17 Healthcare: Market Size, By Region, 2014–2021 (USD Million)
Table 18 Communication: Smart Advisors Market Size, By Region, 2014–2021 (USD Million)
Table 19 Retail: Market Size, By Region, 2014-2021 (USD Million)
Table 20 Travel and Hospitality: Market Size, By Region, 2014-2021 (USD Million)
Table 21 Government: Market Size, By Region, 2014-2021 (Million)
Table 22 Education: Market Size, By Region, 2014-2021 (Million)
Table 23 Utilities: Market Size, By Region, 2014-2021 (Million)
Table 24 Others: Market Size, By Region, 2014-2021 (Million)
Table 25 Market Size, By Deployment Type, 2014-2021 (Million)
Table 26 On-Premises: Smart Advisors Market Size, By Region, 2014-2021 (Million)
Table 27 On-Cloud: Market Size, By Region, 2014-2021 (Million)
Table 28 Market Size, By End User, 2014-2021 (Million)
Table 29 Small and Medium Enterprises: Market Size, By Region, 2014-2021 (Million)
Table 30 Large Enterprises: Market Size, By Region, 2014-2021 (Million)
Table 31 Market Size, By Region, 2014–2021 (USD Million)
Table 32 North America: Smart Advisors Market Size, By Type, 2014–2021 (USD Million)
Table 33 North America: Market Size, By Service, 2014–2021 (USD Million)
Table 34 North America: Market Size, By Usage, 2014–2021 (USD Million)
Table 35 North America: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 36 North America: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 37 North America: Market Size, By End User, 2014-2021 (USD Million)
Table 38 Europe: Smart Advisors Market Size, By Type, 2014–2021 (USD Million)
Table 39 Europe: Market Size, By Service, 2014–2021 (USD Million)
Table 40 Europe: Market Size, By Usage, 2014–2021 (USD Million)
Table 41 Europe: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 42 Europe: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 43 Europe: Market Size, By End User, 2014-2021 (USD Million)
Table 44 Asia-Pacific: Smart Advisors Market Size, By Type, 2014–2021 (USD Million)
Table 45 Asia-Pacific: Market Size, By Service, 2014–2021 (USD Million)
Table 46 Asia-Pacific: Market Size, By Usage, 2014–2021 (USD Million)
Table 47 Asia-Pacific: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 48 Asia-Pacific: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 49 Asia-Pacific: Market Size, By End User, 2014-2021 (USD Million)
Table 50 Middle East and Africa: Smart Advisors Market Size, By Type, 2014–2021 (USD Million)
Table 51 Middle East and Africa: Market Size, By Service, 2014–2021 (USD Million)
Table 52 Middle East and Africa: Market Size, By Usage, 2014–2021 (USD Million)
Table 53 Middle East and Africa: Market Size, By Industry Vertical, 2014–2021 (USD Million)
Table 54 Middle East and Africa: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 55 Middle East and Africa: Market Size, By End User, 2014–2021 (USD Million)
Table 56 Latin America: Smart Advisors Market Size, By Type, 2014–2021 (USD Million)
Table 57 Latin America: Market Size, By Service, 2014–2021 (USD Million)
Table 58 Latin America: Market Size, By Usage, 2014–2021 (USD Million)
Table 59 Latin America: Market Size, By Industry Vertical, 2014–2021 (USD Million)
Table 60 Latin America: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 61 Latin America: Market Size, By End User, 2014–2021 (USD Million)
Table 62 Partnerships, Agreements, and Collaborations, 2015–2016
Table 63 New Product Launches, 2014–2015
Table 64 Mergers and Acquisitions, 2015–2016


List of Figures (51 Figures)

Figure 1 Global Smart Advisors Market: Research Design
Figure 2 Breakdown of Primary Interviews: By Company Type, Designation, and Region
Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
Figure 4 Market Size Estimation Methodology: Top-Down Approach
Figure 5 Data Triangulation
Figure 6 Global Smart Advisors Market Size and Growth Rate, 2014-2021 (USD Million, Y-O-Y %)
Figure 7 Services Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 8 Professional Services Segment is Expected to Hold the Largest Market Size During the Forecast Period
Figure 9 Mobile Platform Segment is Expected to Grow at the Highest CAGR From 2016 to 2021
Figure 10 Healthcare Vertical is Expected to Grow at the Highest CAGR From 2016 to 2021
Figure 11 On-Cloud Deployment is Expected to Grow at the Highest CAGR From 2016 to 2021
Figure 12 Small and Medium Enterprises Segment is Expected to Grow at the Highest CAGR From 2016 to 2021
Figure 13 Fastest-Growing Segments of the Smart Advisors Market
Figure 14 North America is Estimated to Hold the Largest Market Share in 2016
Figure 15 Proliferating Demand of Intelligent Customer Engagement Tools and Rise in the Adoption of Cloud-Based Technology is Expected to Boost the Market
Figure 16 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 17 North America is Expected to Hold the Largest Share of the Market in 2016
Figure 18 The Smart Advisors Market has Immense Opportunities for Growth in Asia-Pacific
Figure 19 Evolution of the Market
Figure 20 Market Segmentation, By Type
Figure 21 Market Segmentation, By Service
Figure 22 Market Segmentation, By Usage
Figure 23 Market Segmentation, By Industry Vertical
Figure 24 Market Segmentation, By Deployment Type
Figure 25 Market Segmentation, By End User
Figure 26 Market Segmentation, By Region
Figure 27 Smart Advisors Market: Drivers, Restraints, Opportunities, and Challenges
Figure 28 Market: Value Chain
Figure 29 Strategic Benchmarking: Technology Integration and Product Enhancement
Figure 30 Technology Architecture
Figure 31 Services Segment is Expected to Grow at the Higher CAGR During the Forecast Period
Figure 32 Mobile Platform Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 33 Healthcare Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 34 On-Cloud Deployment is Expected to Grow at the Higher CAGR During the Forecast Period
Figure 35 Small and Medium Enterprises Segment is Expected to Grow at the Higher CAGR During the Forecast Period
Figure 36 North America to Hold the Largest Market Share in the Global Smart Advisors Market During the Forecast Period
Figure 37 Regional Snapshot: Asia-Pacific is the Emerging Region in the Market
Figure 38 North America Market Snapshot: Increasing Penetration of Websites and Mobile Applications is A Major Factor Contributing Towards the Growth of the Market
Figure 39 Asia-Pacific Market Snapshot: Proliferation of Internet Services, Surge in Mobility, and Rapid Internet Penetration are Some of the Major Factors Contributing Towards the Growth of the Market
Figure 40 Companies Adopted the Strategy of Partnerships, Agreements, and Collaborations as the Key Growth Strategy
Figure 41 Market Evaluation Framework
Figure 42 Battle for Market Share: the Strategy of Partnerships, Agreements, and Collaborations is the Key Strategy Adopted By Key Players
Figure 43 IBM Watson: Company Snapshot
Figure 44 IBM Watson: SWOT Analysis
Figure 45 Nuance Communications, Inc.: Company Snapshot
Figure 46 Nuance Communications, Inc.: SWOT Analysis
Figure 47 Egain Corporation: Company Snapshot
Figure 48 Egain Corporation: SWOT Analysis
Figure 49 Artificial Solutions: SWOT Analysis
Figure 50 Creative Virtual Pvt. Ltd.: SWOT Analysis
Figure 51 Next IT Corporation: SWOT Analysis

【レポートのキーワード】

スマートアドバイザー、スマートアドバイザーソフトウェア、スマートアドバイザーサービス、ウェブサイト、コンタクトセンタ、ソーシャルメディア、モバイルプラットフォーム、金融、医療、通信、小売、旅行、政府、教育

【免責事項】
※当レポート上の情報/データは調査会社が信頼できると判断した情報源から入手したものに基づき作成しましたが、その正確性・完全性を保証するものではありません。当レポートに記載された情報/データ/見解/仮説などは作成時点又は発行時点における調査会社の判断であり、その後の状況変化に応じて変更される場合があります。当レポート上の情報/データに基づいたお客様の意思決定又は実行による結果について、調査会社/発行会社/販売会社H&Iグローバルリサーチ(株)はその責を負いかねますのでご了承ください。英文資料の紹介ページにおける日本語題名/概要/目次はH&Iグローバルリサーチ(株)が翻訳した内容であり、翻訳の正確性・完全性を保証するものではありません。

★調査レポート[スマートアドバイザーの世界市場予測(~2021年)]についてメールでお問い合わせはこちら


※世界の市場調査資料 総合販売サイトMarketReport.jpはH&Iグローバルリサーチ株式会社が運営しております。海外進出、グローバル事業戦略策定、新規事業機会の発掘、競合他社の動向把握などに必要な情報やインサイトをお客様にご提供しております。H&Iグローバルリサーチ(登録第5864124号)及びH&I(登録第5783645号)はH&Iグローバルリサーチ株式会社の商標です。
※当サイトでは2016年12月11日現在 219,328 件の調査レポートを取り扱っております。当サイトに掲載していない調査資料も弊社を通してご購入可能ですので、お気軽にご連絡ください。ウェブサイトでは紹介しきれない資料も数多くございます。

◆H&Iグローバルリサーチのお客様(例)◆